I was driving from Wilton onto the A303 from the A36 at 6.45am on Tuesday 11th November 2025. My car hit a very large Pot Hole (pics available) and i have has to buy a new Alloy Wheel and a new tyre - total cost £199.99 for a second hand Alloy and £351.61 for a new tyre (receipts available). I lost half a day or paid work worth £700 as a result.

Updates

• I hit this pot hole yesterday on Sunday 18th January at 6:41am, which resulted in a flat tyre.

  I am currently in the process of finding a repair centre that can fix this immediately, as this has now limited my ability to work and see my daughter for child arrangements.

  Have you been able to claim this back?

  Posted anonymously at 08:54, Monday 19 January 2026

• No - the process is difficult to navigate and i haven't got through to the telephone line. I will pick up today as I've been travelling the last few weeks and not able to phone anytime. my number is 07880 558000

  Posted by Andrew Milbourn at 11:22, Monday 19 January 2026

• I'm sorry to hear you're having no luck. I've sent a formal complaint about how difficult the entire process is, such as having to phone up and obtain a CCC number and the length of the form.

  I've also raised concerns regarding the victim-blaming language used, such as 'were previously aware of the defect to the road'.

  Including yours, there are 4 other complaints of potholes within a 100m radius of this neglected junction, and they are completely liable for subsequent vehicle damage.

  Good luck with your claim!

  Posted anonymously at 12:27, Monday 19 January 2026