Junction 28 at the M25

Updates

• Dear Sir/Madam, Thank you for making contact on Friday 12 April, regarding your query around the M25 junction 28 improvement scheme.

  I would like to start by thanking you for your patience and advise that we carefully considered several options when planning the project, including the current M25 entry slip road lane closure. We discussed the closure at length with our planning team, as well as representatives from TFL, Connect Plus, Essex County Council, Brentwood Borough Council, Havering Borough Council and the emergency services with whom we continue to coordinate with.

  Following these discussions, the consensus was that the slip road lane closure is the best and safest option for conducting these works, for both our workforce and the travelling public. We do, however, appreciate your frustration and recognise there will be some disruption in the area.

  By selecting the lane closure option on the slip road, we will effectively be able to construct the new dedicated slip road which is up to 6 metres lower than the existing carriageway. The lane closure also means we do not need to have a full prolonged closure of the M25 entry slip road, which was one of the options been considered. It was therefore decided that this option would be less disruptive overall for businesses, residents, the emergency services and the travelling public. The lane closure will remain in place until early 2025 when the new slip road will become fully operational.

  We will keep our traffic management under constant review and are currently discussing options with Connect Plus to see if there is any further mitigation we can put in place to alleviate congestion at peak times. We have passed your comments on to our Traffic Management Manager, who has regular meetings with Connect Plus who are responsible for the roundabout.

  We would like to thank you again for your ongoing patience.

  You can view more information about the scheme, by visiting the dedicated project website. Additionally, if you would like to receive project updates, you can also sign up for email notifications, that will be sent directly to your inbox, including information on future traffic management.

  If you have any further queries in relation to this scheme, please feel free to contact us again at m25j28@nationalhighways.co.uk.

  Alternatively, you can contact our Customer Contact Centre. They are available 24 hours a day by phone: 0300 123 5000 or by email: info@nationalhighways.co.uk. To help us identify and make improvements to our responses, I would be very grateful if you could please take our feedback survey by clicking here. Kind regards

  Zachary Pepper Project Manager, M25 Junction 28 Improvements Regional Investment Programme South East

  Posted anonymously at 10:37, Tuesday 23 April 2024