Thank you for contacting National Highways concerning pothole.
We’ve passed your concerns to our maintenance team for further investigation.
We carry out frequent safety patrols to monitor the condition of the road. Any potholes or defects we find are recorded. Repairs are then prioritised based on the severity of the defect. We know that a damaged road surface can, on occasion, be potentially dangerous and we’ve processes in place to ensure any hazardous defects are repaired quickly.
If you require any further information please contact our Customer Contact Centre on 0300 123 5000 or firstname.lastname@example.org.
State changed to: Internal referral
Posted by National Highways at 12:31, Monday 20 November 2023