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BT manhole covers still damaged

Reported via mobile in the Pavement/footpath issue (NH) category anonymously at 11:16, Sat 18 November 2023

Sent to National Highways less than a minute later. FixMyStreet ref: 5226050.

I have spoken to BT who said they were unaware of the issue but have now replaced the temporary cover for a stronger temporary cover. I have explained to them that works are being carried out in the evenings on this road and that they should liaise with the national highways to come when the road is closed next. Nothing has been done for weeks. We still can't use our driveway safely. Please chase BT and get this resolved. I have chased but it feels like it's landing on deaf ears. Thank you

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Updates

  • Thank you for contacting National Highways regarding the broken manhole cover.

    BT are responsible for maintenance issues of this nature on this road. We appreciate that you have contacted BT on numerous occasions and how frustrating it must be to have this ongoing issue, however you will need to contact them to resolve this problem.

    Kind regards,

    National Highways

    State changed to: not the council's responsibility

    Posted by National Highways at 10:15, Mon 20 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.