No road directional markings

Updates

• Thank you for your further email of 3 October 2023 about there being no directional markings on the A160 leading to the roundabout. We understand your concerns and appreciate the time you've taken to contact us about this. We're sorry to hear you were involved in an incident, we understand this would've been a stressful time for all involved.

  Lane destination markings are for guidance only. We’re all bound by the rules of the Highway Code which sets rules to avoid conflict with other traffic. There are upcoming schemes for the A160, but these are yet to be fully developed and designed. Unfortunately, these schemes can’t be expedited but we can confirm the design team for the A160 are considering making changes to add lane markings to the scheme.

  We will continue to monitor the area during our regular patrols and should the condition of the road deteriorate this will be fed back to the design team.

  With regards your claim, to allow us to consider the circumstances of your claim, please provide full details in the claim form at:

  Https://nationalhighways.co.uk/our-roads/network-claims/claims-against-national-highways-red-claims/

  Before completing the form, please read the initial guidance notes and check the location of the incident at https://nationalhighways.co.uk/ our-roads/ roads-we-manage/ to ensure we manage the road. Please note that there is no automatic right to compensation. We assess all claims for damage in line with our statutory duty to maintain the network under the Highways Act, 1980. If no breach of statutory duty, or negligence on the part of National Highways is established, we will be unable to pay compensation for your losses.

  If you do not receive a letter from us acknowledging receipt of your claim within the 21 days referred to in the guidance notes, please contact the claims team via email: redclaims_ccc@nationalhighways.co.uk, or between the hours of 10:00 – 16:00 you can call: 0300 470 3007 option 1 Red Claims.

  Thank you again for contacting us. If there is anything we can help you with, please email or telephone our Contact Centre. They’re available 24 hours a day by phone: 0300 123 5000 or by email info@nationalhighways.co.uk Alternatively, please visit the National Highways website at nationalhighways.co.uk.

  Kind Regards

  Gemma

  Gemma Ford Business Services Coordinator Business Services Team National Highways |Calder view house | Calder Park | Wakefield | WF2 7UA Mobile: 07561 807202 Web: nationalhighways.co.uk Follow us on Twitter @HighwaysYORKS and @HighwaysNEast

  Posted by Gemma Ford at 16:00, Fri 6 October 2023