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Green lights are not working on the tall traffic lights

Reported via desktop in the Traffic lights (NH) category anonymously at 19:45, Sun 24 September 2023

Sent to National Highways less than a minute later. FixMyStreet ref: 5026706.

There are about or 6 traffic lights at the A194M roundabout at White Mare Pool, there is a problem with the green lights on the tallest traffic signal, on the roundabout, which I reported 9 weeks ago and, again, two weeks ago. I have spoken with your office on both occasions and was told two weeks ago, when i was on the phone, that someone was on his way to check the situation. As of now, two weeks later the green lights have not been fixed or repaired. I would appreciate if your department would solve the problem as the situation is becoming embarrassing. There is also a traffic light missing from the roundabout (which I assume was damaged) but has not yet been replaced and this is also causing problems.

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Updates

  • You will have to report to 0300 123 5000

    Posted anonymously at 23:55, Sun 24 September 2023

  • Thank you for your report of 24 September 2023 about the White Mare Pool roundabout traffic lights, specifically the tallest column located on the roundabout. We appreciate the time you’ve taken to contact us about this.

    After investigating your enquiry, we can advise that we’re aware of the issue you’ve highlighted. We’re currently waiting for the parts necessary to fix this and will be scheduling in the works to repair these lights as soon as they arrive. In addition, this can be a quite lengthy process because we’re having to also await approval for the works to take place.

    Thank you again for contacting us. If there is anything else we can help you with, please email or telephone our Contact Centre. They’re available 24 hours a day by phone: 0300 123 5000 or by email info@nationalhighways.co.uk. Alternatively, please visit the National Highways website at nationalhighways.co.uk.

    Kind regards, National Highways

    State changed to: Internal referral

    Posted by National Highways at 09:33, Tue 3 October 2023

This report is now closed to updates. You can make a new report in the same location.