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Reported via desktop in the Pothole (NH) category anonymously at 22:37, Mon 21 August 2023

Sent to National Highways less than a minute later. FixMyStreet ref: 4914655.

There is a large and deep pothole just after the entrance to the right hand lane of the southbound slip road at the M5 Jct 14 joining from the west. This morning at 7:50 this deep and wide pothole caused damage to my right rear alloy and would like to request compensation to repair the damaged wheel. Due to the design of the slip road and a car joining at speed from the east I was forced to alter my driving line through the corner and ran into the pothole which damaged my right rear wheel. This pothole has been present for sometime however i, and other users, are often able to avoid it if there is no traffic joining from the east and a wider driving line can be taken to join the slip road.

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  • Thank you for making your report about the pothole. Our inspection team have attended this location and assessed the issue. A job has been raised to fill in the pothole.

    Although we always aim to complete repairs as quickly as possible, timescales do vary as we try to minimise disruption to customers by combining activities into single closures and always ensuring the safety of our people.

    We're sorry about the damage to your vehicle. If you wish to claim compensation then you will need to speak to our red claims department. The email address is

    If you require any further information please contact our Customer Contact Centre on 0300 123 5000 or, or visit our website at

    Kind regards

    National Highways

    State changed to: Action scheduled

    Posted by National Highways at 10:04, Thu 31 August 2023

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