Sequencing of traffic lights

I have looked at all the reports submitted for the sequencing of traffic lights between South Ealing road and Ealing road. This was reported in May 2023 and many more reports after this. The response received back is as it is non urgent or can take up to 28 days. Since the first report it has been a month. Nothing has been done. The sequencing of the traffic lights have not been changed and still remain the same. Please sort this matter out as it has been over a month. It’s making everyone’s life a misery. So much traffic and chaos. Dangerous as well as drivers are using inside roads now.