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Traffic on viaduct Southbound from traffic lights issue.

Reported via desktop in the Traffic lights (NH) category anonymously at 12:32, Wed 14 June 2023

Sent to National Highways less than a minute later. FixMyStreet ref: 4671745.

I was on the viaduct in traffic for over half an hour due to issue with the traffic light. I am pregnant and with recent weather temperatures it was unbearable being sat in the car for that length of time.

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Updates

  • Thank you for your email of 14 June 2023 about the traffic lights on the Tinsley viaduct being out of sync. We appreciate you taking the time to contact us about the issue and are very sorry for the uncomfortable journey you experienced.

    We've checked and can confirm the issue was caused by recent power failures in the area. The power failures in turn meant our systems that run the sequences for the traffic lights failed. This occurrence happens very infrequently, but we've re-set the sequences, the timings have been monitored and we believe the issue has been resolved.

    Thank you again for contacting us. If there is anything we can help you with, please email or telephone our Contact Centre. They’re available 24 hours a day by phone: 0300 123 5000 or by email info@nationalhighways.co.uk Alternatively, please visit the National Highways website at nationalhighways.co.uk.

    Kind regards

    Gemma Ford Business Services Coordinator Business Services Team National Highways |Calder view house | Calder Park | Wakefield | WF2 7UA Web: nationalhighways.co.uk Follow us on Twitter @HighwaysYORKS and @HighwaysNEast

    State changed to: Fixed

    Posted by National Highways at 11:32, Mon 26 June 2023

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