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Unacceptable delay in fixing this

Reported via desktop in the Traffic lights (NH) category anonymously at 15:27, Mon 27 February 2023

Sent to National Highways less than a minute later. FixMyStreet ref: 4267579.

All reports over the last month are closed but the problem persists. You say no changes have been made but around mid-January the phases definitely changed as has been repeatedly reported. If you didn't make these changes then who did??? I cannot believe that the previous configuration which has worked pretty well for >12 months cannot be restored within minutes. If they can't then something is seriously wrong. THIS IS CAUSING DANGEROUS TRAFFIC BUILD UP AT PEAK TIMES AND IT'S NOW OVER A MONTH SINCE IT WAS REPORTED. PLEASE DO SOMETHING ABOUT IT.

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Updates

  • Thank you for contacting National Highways,

    We've recently inspected the traffic signals and the fault report showed they're working as per design. However, we're aware of the congestion issue and are working to identify the cause. We appreciate your patience.

    If you’d like a more detailed response please contact our 24hr contact centre on:

    Telephone 0300 123 5000 Email info@nationalhighways.co.uk

    Kind regards, National Highways

    State changed to: Closed

    Posted by National Highways at 14:06, Tue 28 February 2023

This report is now closed to updates from the public. You can make a new report in the same location.