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Incorrect information on matrix sign

Reported via desktop in the Sign issue (NH) category anonymously at 14:08, Wed 16 November 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3969064.

The matrix sign just before the Jct 33 exit southbound on the M6 has said for weeks that it takes 18 minutes to get to Jct 32 via the A6. This is totally impossible, it's more like 30 minutes. I have no idea why this sign has been like this for so long, but it is very misleading and could cause increased traffic on the A6 for no reason.

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Updates

  • Thank you for your report concerning the traffic information matrix and the times given for travelling through the works.

    Our Project Manager has reviewed this and confirmed that the signs concerned take their information from Google in real time and that in most cases, the timings through the works to the next junction are correct. We shall continue to monitor this while the works are ongoing.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at:

    • 0300 123 5000

    • info@nationalhighways.co.uk

    Kind regards

    National Highways

    State changed to: Closed

    Posted by National Highways at 08:38, Mon 21 November 2022

This report is now closed to updates from the public. You can make a new report in the same location.