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Sign missing

Reported via desktop in the Sign issue (NH) category anonymously at 10:05, Sun 6 November 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3941934.

The sign for directions onto the A5 has been missing for nearly a year. This was reported to Staffordshire county council but they now say it is Highways England issue.

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Updates

  • Thank you for your report concerning this sign.

    I’m sorry for the issues you’re experiencing with the sign for the A5, and I appreciate your frustration with these lights not working. Our inspectors have checked this and reported this to our signage team to programme in the repair for this sign. As this isn’t causing a safety risk an immediate repair isn’t needed.

    Our signage team are now in the process of designing a scheme to repair these lights. Unfortunately, this takes us longer to deliver for a number of reasons:

    The work needs to be developed, with careful consideration of how it may affect the operation of the network and impact all of our customers including drivers, cyclists, pedestrians, equestrians, neighbours and stakeholders.

    The work then needs to be programmed. We take great care to ensure we don’t have roadworks close together in order to minimise the impact on our customers. This may mean we’re unable to attend to the issue as quickly as we’d like, especially if we have a major scheme nearby. Unless a safety issue, we also avoid working on a route being used as part of a diversion for another set of work.

    - Lots of our work is dependent on issues outside of our control:

    Adverse weather. We’re not able to work in some conditions as this can be dangerous for our operatives working on the site.

    Incidents and emergency work. We made need to re-deploy our resources at short notice to help manage incidents on the network, or to complete higher priority work such as safety barrier repairs following a collision.

    For any of these reasons, we’d have to cancel and re-programme the work.

    Kind regards

    National Highways

    Posted by National Highways at 15:51, Wed 9 November 2022

  • Lights? Where in my initial report did I mention lights?? It is the entry direction sign onto the A5 dual carriageway that has been missing for over 12 months! I initially reported it to Staffordshire County Council, but after 4 weeks a reply came back from their maintenance team at Amey who told me it was a Highways England issue.

    Posted anonymously at 10:23, Thu 10 November 2022

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