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Incorrect motorway signs

Reported via mobile in the Sign issue (NH) category anonymously at 20:43, Wed 26 October 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3917360.

Between J14 and J12 northbound at least 2 of the central reservation electronic signs indicated all 3 lanes closed. A southbound sign may also have shown this. The large overhead sign at J12 northbound also showed 3 lanes closed. What was going on? Such errors greatly undermine the credibility of these signs.

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Updates

  • At 1 am between j 15 & 16 there was an illuminated sign saying queue ahead 40 mph

    There was no such queue however my partner slowed down Ron the dangerous speed of 40mp

    How can this happen ?

    Posted anonymously at 01:18, Mon 31 October 2022

  • Thank you for your report concerning the motorway signs.

    On Wednesday, our systems were running slow, so we decided to have a planned outage while we fixed the problem. This started at 2.30pm and we deliberately set reduced speed limits on certain parts of the network. Around 5.45pm a new issue was identified which resulted in a number of incorrect signs being displayed on some parts of our network. This was resolved around 9.30pm with mandatory signs and signals working again as normal from that point. After a lot of investigation and testing, our technical teams found the fault and have fixed it. We can confirm that the repair was completed.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at:

    • 0300 123 5000

    • info@highwaysengland.co.uk

    Kind regards

    National Highways

    State changed to: Closed

    Posted by National Highways at 14:00, Mon 31 October 2022

This report is now closed to updates from the public. You can make a new report in the same location.