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Utter carnage

Reported via mobile in the Roadworks (NH) category anonymously at 00:45, Sun 11 September 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3816667.

On behalf of my wife, who yesterday lost her father and has today had to spend seven hours travelling between J32-33 of the M6 after enduring an utterly tortuous week already, I would like to congratulate the Highways England team for once again going to such incredible lengths to ruin lives.

- No clear signage approaching from the north. - No clear warnings on the motorway last week to tell of the expected closure - No sensible solutions in place to deal with the obvious chaos that has ensued. What about a contraflow at the very least?

Sorry, but you need to do better. It’s just not good enough.

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Updates

  • Don't you think that shutting the road every night until the work is done would be better than the full closure all weekend. The local roads and division just can not cope with the amount of traffic you are trying to divert.

    Posted anonymously at 19:34, Sun 11 September 2022

  • Thank you for contacting National Highways about the delays caused by our closure of the southbound carriageway of M6 motorway at junction 33 on the weekend of 10 September. We understand motorists were caught in traffic for a significant period of time and we’re sincerely sorry for this.

    We’ve taken onboard recent feedback and plan to do things differently this weekend (23 – 26 September) while we confirm the rest of the programme with our contractors. We plan to work overnight between the hours of 9pm and 6am under a full southbound closure or with single lane running. During the daytime, we will establish lane closures and run two narrow lanes of traffic past the work area to keep customers moving, removing the need for the full weekend closures, which were previously planned. Once the programme has been finalised with our contractors, we will advertise full details via our website, a press release and social media.

    If you would like a more detailed response on this matter, please contact our 24hr Customer Contact Centre • Email – info@nationalhighways.co.uk • Tel: 0300 123 5000

    Kind regards

    National Highways

    State changed to: Closed

    Posted by National Highways at 08:33, Thu 22 September 2022

This report is now closed to updates from the public. You can make a new report in the same location.