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Traffic light sequencing out of kilter

Reported via desktop in the Traffic lights (NH) category anonymously at 17:14, Tue 28 June 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3631286.

I see what you've done here...you've just closed all the outstanding reports and said 'we're investigating'. Get it, but it ain't right. Try investigating them, rectifying the issue THEN closing the reports. Just saying.

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Updates

  • Thank you for contacting National Highways concerning traffic signals on the A585. We shall look into this issue and aim to provide a response by 12/07/2022.

    Can we please ask that you check back on this date for an update.

    Kind regards

    National Highways

    Posted by National Highways at 14:12, Thu 30 June 2022

  • We can confirm that the repair was completed on 13 June and the signals were operating correctly. If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote to discuss this matter further.

    Kind regards National Highways

    State changed to: Closed

    Posted by National Highways at 14:54, Thu 30 June 2022

  • Further to our previous update unfortunately our repair on 13 June has failed. Further investigations found the existing surface cut traffic detectors are faulty and we are having to replace with an above ground detection solution. Due to this, a redesign of the detection system has been undertaken and we are currently in the process of tasking a designing a scheme for this. We expect the works to be completed in late September or early October. We hope this information is helpful. Kind regards

    National Highways

    Posted by National Highways at 08:54, Thu 7 July 2022

  • Still waiting......

    Posted anonymously at 14:56, Mon 26 September 2022

This report is now closed to updates from the public. You can make a new report in the same location.