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Illegible overhead signs

Reported via mobile in the Sign issue (NH) category anonymously at 20:37, Sun 22 May 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3543312.

Photo of this report zoom

These signs at Junction 2 (exiting M3 northbound onto M25) are illegible and need replacing - the rest of the signs are all fine, these are in a dire state. Please can you advise when these will be replaced.

Updates

  • Still open, via questionnaire, 21:36, Sun 19 June 2022

  • This still has not been made readable.

    Posted anonymously at 20:27, Tue 21 June 2022

  • Response from NH.

    National Highways Response – Faded Signage – Reference Number: 22292035

    Thank you for contacting National Highways via fixmystreet.com on 22 May 2022, regarding a faded sign approaching junction 2 of the M3. Connect Plus Services works on behalf of National Highways and Connect Plus to manage, operate and maintain the M25 and its linking roads, as well as the Dartford-Thurrock River Crossing. I understand your concerns about the condition of this sign and I’m pleased to inform you that work to install a replacement sign is planned to be carried out by the end of 2022. I’d be happy to update you further on this once a firm date for this work has been arranged. Thank you again for taking the time to contact us. If you require any further information please contact us via the National Highways Customer Contact Centre. They’re available 24 hours a day by phone: 0300 123 5000 alternatively you can contact us by email info@highwaysengland.co.uk or visit the National Highways website at www.nationalhighways.co.uk. Kind regards Chris Carter Customer Services Advisor Connect Plus Services | Dartford Crossing Offices | South Orbital Way | Dartford | Kent | DA1 5PR | Tel: 020 3386 8500 | Direct: 07436 205 368 Working on behalf of National Highways National Highways Customer Contact Centre 0300 123 5000

    Posted anonymously at 06:58, Wed 22 June 2022

  • It is October now, can you confirm that the works are scheduled to be completed by the end of 2022 as these signs are illegible. https://www.google.co.uk/ maps/ @51.4008227,-0.5418821,3a,57.5y,72.23h,93.8t/ data=!3m6!1e1!3m4!1siGSg2RhHOfjcBKb7ztlHkg!2e0!7i16384!8i8192

    Posted anonymously at 15:49, Fri 7 October 2022

  • With 8 weeks to go before the end of 2022, is the work planned to replace these signs? Any update?

    Posted anonymously at 05:29, Wed 2 November 2022

  • May I suggest you email NH on info@highwaysengland.co.uk, (National Highways Response – Faded Signage – Reference Number: 22292035) they probably won’t respond on here. If you do get a reply, please post on here. Thanks.

    Posted anonymously at 07:07, Wed 2 November 2022

  • Any update?

    Posted anonymously at 17:22, Wed 9 November 2022

  • Any update? "I’m pleased to inform you that work to install a replacement sign is planned to be carried out by the end of 2022. "

    Posted anonymously at 19:20, Fri 16 December 2022

  • Any update? - we were told it would be fixed by today.

    Posted anonymously at 15:43, Sat 31 December 2022

  • Thank you for your report concerning faded and warn signage, we can confirm that the repair was completed 27 January 2023.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at:

    • 0300 123 5000

    • info@highwaysengland.co.uk

    Kind regards

    National Highways

    State changed to: Fixed

    Posted by at 15:03, Mon 30 January 2023

This report is now closed to updates from the public. You can make a new report in the same location.