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M5 J19 sliproad closures NO ADVANCED WARNING SIGNS

Reported via desktop in the Sign issue (NH) category anonymously at 12:49, Fri 11 March 2022

Sent to National Highways less than a minute later. FixMyStreet ref: 3380348.

Overnight 10th-11th March the M5 J19 southbound exit slip was closed yet there was absolutly no advanced warning signs for a junction or two prior which could have helped motorists save fuel/less as J20 and back is quite a long and ridiculous detour when it can be avoided such as using J18 for local traffic especially as a lot use J19 for the services or going A369 east towards Pill/Leigh Woods, South Bristol etc, not just for Portishead or Docks. It is especially unacceptable and appaulling given the current fuel cost crisis we are having, wasting needless extra miles due to poor management of signage. It isn't the first and I've no doubt it won't be the last time with this particular junction closure that there has been no advanced warning until the very last minute and I feel this was done deliberately to cause inconvience and annoy drivers. Both M49 and M5 southbound prior to J18 should have had well advanced warnings of J19 closure to allow for alternatives and avoid costly detours and not exclusively within the last 100 yards of J19 as was the case last night. Please can this be sorted so it doesn't ever happen again next time. Thanks

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Updates

  • Thank you for contacting National Highways concerning the southbound exit slip at junction 19 on the M5.

    We shall look into this issue and aim to provide a response by 24/03/2022.

    Can we please ask that you check back on this date for an update.

    Kind regards

    National Highways

    Posted by National Highways at 15:27, Mon 14 March 2022

  • Thank you for your report concerning the lack of signs set for our closure of M5 junction 19.

    We’re sorry for the extra mileage that was added to your journey due to the signs not being set. We have passed your report on to the Operations Manager in our control room, who will look into what happened and raise it with our control room staff.

    In the future could you please report issues such as this to our Customer Contact Centre as this reporting tool is designed for defects such as a broken sign or barrier, litter, overgrown vegetation or potholes.

    Our Customer Contact Centre, available 24 hours a day at:

    • 0300 123 5000

    • info@highwaysengland.co.uk

    Kind regards

    National Highways

    State changed to: No further action

    Posted by National Highways at 12:10, Thu 17 March 2022

This report is now closed to updates. You can make a new report in the same location.