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Subway between Castle Road & Castle Street

Reported via desktop in the Street lighting (NH) category anonymously at 22:25, Thursday 3 March 2022

Sent to National Highways less than a minute later

Lights still not fixed. Dangerous and scary to walk through at night.

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Updates

  • Thank you for contacting National Highways concerning the subway lighting.

    We shall look into this issue and aim to provide a response by 17/03/22.

    Can we please ask that you check back on this date for an update.

    Kind regards

    National Highways

    Posted by National Highways at 11:00, Monday 7 March 2022

  • Thank you for contacting National Highways concerning the subway lighting.

    We carried out a repair on the lights and they were working for a short amount of time. However, as you’re aware, they’re now out again which indicates that there is a bigger issue which is tripping the lights.

    We’re currently looking into this to identify what the this bigger issue may be. Until we know this, we aren’t able to give a date for when these lights will be operational again, but please be assured that we’re working to find a solution.

    If you require any further information please contact our Customer Contact Centre on 0300 123 5000 or info@nationalhighways.co.uk.

    Kind regards

    National Highways

    State changed to: Closed

    Posted by National Highways at 09:35, Wednesday 16 March 2022

This report is now closed to updates. You can make a new report in the same location.