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Electrical Street Lighting Column Not Working

Reported via desktop in the Street lighting (NH) category anonymously at 19:54, Thursday 13 January 2022

Sent to National Highways less than a minute later

A street lighting column, at the location as indicated on the map, have not working during the hours of darkness for over six months now. When will this electrical fault be eventually fixed?

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Updates

  • Thank you for contacting National Highways regarding the lighting issues on the A14. We appreciate you bringing this to our attention.

    I have been in contact with our lighting teams who have advised that the lights at this location are the older sodium lanterns which are now obsolete. We can no longer maintain or replace these lanterns as they reach the end of their serviceable life.

    Therefore, we are having to carry out a review of the lighting outputs to identify a suitable LED lantern that can be retrofitted to the existing columns. We will also need to complete some additional structural and electrical testing to ensure that the columns are suitable.

    We aim to complete the review during January. The work will then be programmed and will most likely take place in phases as some of the columns will need full road closures to safely access.

    Thank you again for contacting us. If you need more information about this, please feel free to contact our Customer Contact Centre on 0300 123 500 or by email at info@highwaysengland.co.uk.

    Kind regards

    National Highways

    State changed to: Closed

    Posted anonymously at 12:23, Monday 17 January 2022

This report is now closed to updates. You can make a new report in the same location.