Back to all reports

Loose BT duct cover in road

Reported via desktop in the Road surface category anonymously at 12:11, Tuesday 4 May 2021

Sent to National Highways less than a minute later

This will be the 3rd time of reporting this problem of a very noisy / loose BT duct cover outside our property which is keeping us awake at night and yet NOTHING has been done to repair OR rectify this problem. Once this cover collapse it will cause a serious RTA. These only get repaired once they collapse. This needs to be repaired ASAP.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for contacting Highways England. concerning the loose BT cover.

    We shall look into this issue and aim to provide a response by 18/05/21.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by National Highways at 08:05, Wednesday 5 May 2021

  • Thank you for your patience. We can advise that BT carried out the repair to their cover on 5 May.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote 21918725 to discuss this matter further.

    Kind regards

    Highways England

    Posted by National Highways at 07:53, Friday 14 May 2021

  • State changed to: No further action

    Updated by National Highways at 07:53, Friday 14 May 2021

This report is now closed to updates. You can make a new report in the same location.