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Broken fence posts

Reported via desktop in the Structures (eg bridges, fencing, noise barriers) category anonymously at 21:09, Sunday 18 April 2021

Sent to National Highways less than a minute later

Three fence posts between our house and the M3 embankment have broken at the base and the fence is about to collapse.Our neighbours had the same problem last year and your agency replaced three posts and made good the rest of the fencing next to their property.

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  • Thank you for contacting Highways England. concerning damaged fencing. We shall look into this issue and aim to provide a response by 29 April.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by National Highways at 10:04, Monday 19 April 2021

  • On further checking I find that five posts are broken so I have secured them with rope to stop them collapsing

    Posted anonymously at 10:19, Thursday 22 April 2021

  • Thank you for your patience whilst we completed the repairs in relation to your report.

    We can confirm that the repair is now completed, and we hope that this improves your journey. If you think the repair has not been completed please email

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000


    Please quote 21909130 to discuss this matter further.

    Kind regards Highways England

    Posted by National Highways at 13:09, Thursday 29 April 2021

  • Work has not even started yet let alone completed on the repair of the five broken fence posts between my garden and the M3 embankment. You must be thinking of another job.

    Posted anonymously at 21:17, Thursday 29 April 2021

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