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Access gate open / forced open

Reported via desktop in the Structures (eg bridges, fencing, noise barriers) (NH) category anonymously at 09:53, Thu 28 January 2021

Sent to National Highways less than a minute later. FixMyStreet ref: 2506326.

The pedestrian access gate on the west side of Redhayes Bridge leading to below the bridge was open and appears to have been forced open. The gate was seen open at 1900hrs on Wednesday 27th Jan.

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Updates

  • Thank you for contacting Highways England. concerning the access gate.

    We shall look into this issue and aim to provide a response by 11/02/21.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by National Highways at 12:17, Thu 28 January 2021

  • Thank you for your patience whilst our inspector reviewed your report. During the review our inspectors checked both gates and found there to be no defect.

    We appreciate you taking the time to raise this with us. We'll continue to monitor this and take action if and when necessary.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote 21834370 to discuss this matter further.

    Kind regards Highways England

    Posted by National Highways at 14:16, Fri 29 January 2021

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