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Please don’t endanger your safety to make a report to us, only do so from a safe location

Report a maintenance issue on our network

We work hard to make sure our network of motorways and major A-roads is in good condition, minimising disruption for our customers.

We carry out regular inspections and maintenance activities, but we also want to hear from you if you spot something wrong with our roads or any of the assets alongside them. This could be anything from a broken sign or barrier, to litter, overgrown vegetation or potholes.

Please do not report an incident here

In an emergency, call 999. Other incidents should be reported via our Customer Contact Centre on 0300 123 5000.

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eg ‘M42, Jct 10’, ‘A14 Jct 13’ or ‘Manchester’

If you have previously made a report then please enter your reference, for example FMS1234567, into the search box to locate the latest status.

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How to report a problem

  1. Enter a location, road name or postcode
  2. Locate the problem on a map of the area
  3. Enter details of the problem
  4. We will investigate
108 reports recently
77 fixed in past month
81,730 updates on reports

Recently reported problems

  • Significant dip in live lane 1

    M25, Fetcham, Mole Valley, Surrey, England, KT11 3QD, United Kingdom. 02:27 today
  • There is a hole that has appeared next to the drain. The are has sunk and is deteriorating. Builders working next door have also reported that the drain is full of debris. The drain is directly outside our drive, where we exit onto the A40 so this has cars driving over it. It is at risk of collapse which is placing pedestrians and vehicles at risk.

    A40, Huntley, Forest of Dean, Gloucestershire, England, GL19 3DU, United Kingdom. 01:42 today
  • All drains and gulleys full

    Duddo, Berwick Bypass, Tweedmouthmoor, Ord, Spittal, East Ord, Northumberland, North East, England, TD15 2ND, United Kingdom. 22:16, Sunday
  • A Frames and Cones

    Frimley Interchange, A331, Frimley, Surrey Heath, Surrey, England, GU16 7PG, United Kingdom. 19:37, Sunday
  • Pothole on left hand lane of exit slip road Junction 14 northbound

    M5, Tortworth, Cromhall, South Gloucestershire, West of England, England, GL12 8DW, United Kingdom. 19:36, Sunday
National Highways