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Please don’t endanger your safety to make a report to us, only do so from a safe location

Report a maintenance issue on our network

We work hard to make sure our network of motorways and major A-roads is in good condition, minimising disruption for our customers.

We carry out regular inspections and maintenance activities, but we also want to hear from you if you spot something wrong with our roads or any of the assets alongside them. This could be anything from a broken sign or barrier, to litter, overgrown vegetation or potholes.

Please do not report an incident here

In an emergency, call 999. Other incidents should be reported via our Customer Contact Centre on 0300 123 5000.

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eg ‘M42, Jct 10’, ‘A14 Jct 13’ or ‘Manchester’

If you have previously made a report then please enter your reference, for example FMS1234567, into the search box to locate the latest status.

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How to report a problem

  1. Enter a location, road name or postcode
  2. Locate the problem on a map of the area
  3. Enter details of the problem
  4. We will investigate
96 reports recently
46 fixed in past month
61,720 updates on reports

Recently reported problems

  • Potholes all across entry slip road

    Sainsburys, Bede Road, Sideway, Stoke, Stoke-on-Trent, England, ST4 4DX, United Kingdom. 08:22 today
  • Dead deer on verge hanging into lane

    Ashchurch Road, Ashchurch Rural, Teddington, Tewkesbury, Gloucestershire, England, GL20 8HH, United Kingdom. 08:06 today
  • Multiple lights not working

    Whittington Roundabout, Oswestry, Park Hall, Whittington, Shropshire, England, SY11 4AA, United Kingdom. 00:22 today
  • New white arrows on lanes incorrect

    Park Farm, Kingsnorth, South Willesborough, Ashford, Kent, England, TN23 3NT, United Kingdom. 00:21 today
  • Graffiti on concrete under the bridge

    Fleet Bridge Road, Billingham Green, Billingham, Stockton-on-Tees, Tees Valley, England, TS20 2UA, United Kingdom. 22:31, Friday
National Highways