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Please don’t endanger your safety to make a report to us, only do so from a safe location

Report a maintenance issue on our network

We work hard to make sure our network of motorways and major A-roads is in good condition, minimising disruption for our customers.

We carry out regular inspections and maintenance activities, but we also want to hear from you if you spot something wrong with our roads or any of the assets alongside them. This could be anything from a broken sign or barrier, to litter, overgrown vegetation or potholes.

Please do not report an incident here

In an emergency, call 999. Other incidents should be reported via our Customer Contact Centre on 0300 123 5000.

You have a draft report made while offline:
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eg ‘M42, Jct 10’, ‘A14 Jct 13’ or ‘Manchester’

If you have previously made a report then please enter your reference, for example FMS1234567, into the search box to locate the latest status.

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How to report a problem

  1. Enter a location, road name or postcode
  2. Locate the problem on a map of the area
  3. Enter details of the problem
  4. We will investigate
152 reports recently
205 fixed in past month
78,434 updates on reports

Recently reported problems

  • Bags dumped in layby a69 west before heddon/ wylam turnoff

    Kingshaw Green, Tyne Green, Hexham, Northumberland, NE46 3SA. 13:32 today
  • Large road sign broken

    A43, Towcester, West Northamptonshire, England, NN12 6PG, United Kingdom. 12:36 today
  • Dead deer west bound carriageway, on centre reservation

    A69, Sandhoe, Oakwood, Acomb, Northumberland, North East, England, NE46 4JU, United Kingdom. 11:46 today
  • Grass is heavily obscuring view

    A69, Thirlwall, Greenhead, Northumberland, North East, England, CA8 2JG, United Kingdom. 11:35 today
  • Damaged Fence Panels

    M602, Winton, Worsley, Salford, Greater Manchester, England, M30 8NL, United Kingdom. 11:33 today
National Highways